macbradaigh

Weekend Complimentary Breakfast Discontinued

Discussion created by macbradaigh on Feb 29, 2012
Latest reply on Jan 31, 2019 by johnnyk60

Lifetime Gold Member - For the past 5 years, my wife and I have taken at least 3 weekend trips per year to DC and stayed at the Key Bridge Marriott in Arlington, VA (right across the bridge from Georgetown).  We have always been given complimentary breakfast on Saturday and Sunday as the Concierge Lounge is closed.  In February, we stayed there for the weekend and were told that the free complimentary breakfast for Gold and Platimum members had been discontinued.  The manager on duty was nasty about it and had a smirk on her face like she was very happy to take a perk away from us.  It is disappointing that they have decided to screw their most loyal customers.  As such, we will not stay there anymore.  When they started charging $12, then $15, then $19 to park, I considered going elsewhere.  This latest issue tells me that they don't want my business anymore.  It is fortunate that we all have good choices to go elsewhere and spend our money where we are appreciated.

Outcomes