I was wondering how common it is to receive a room upgrade as a Gold elite member. I've stayed a couple of times now as a new Gold elite member, but no dice. Most recently (this past weekend),I stayed at a Courtyard with a half-empty parking lot, and with a number of upgraded rooms showing on the reservation site... however, when I asked if any room upgrades were available for the night, the reply was a firm "no". What gives? Is it at the discretion of the hotel, or is it supposed to be automatic (assuming they have rooms)?