A first hello and welcome for 2012

Discussion created by anadyr on Feb 25, 2012
Latest reply on Feb 27, 2012 by anadyr

At a Renaissance Hotel I was greeted by name and welcomed as a Platinum Premier.  First time in 2012! Things are looking up.  Breakfast also included for two since the Club Lounge was closed.  Manager mentioned that the hotel values frequent and loyal guest and instills this at checkin for every PP member.