I've been traveling to this hotel for years, and Christine, who brings my room service breakfast, is the best. She always gets everything perfectly right with my order, it's always on time, she recognizes me each trip, and is always cheerful and pleasant. Unfortunately, I don't know her last name, but she's the best ever in terms of efficiency, professionalism and attitude.
John, who is often at the front desk when I check in, is also always a big help--pleasant, efficient and there to help if I have any questions.
Actually, the whole staff at this site is superb, but Christine and John are the 2 employees who have been there a long time and with whom I always interact.