Guaranteed Suite Upgrades

Discussion created by texaschef on Feb 18, 2012
Latest reply on Mar 1, 2012 by eb5147
Branched from an earlier discussion

I feel your pain! But I must share a story of a recent stay that further adds to the pain... Recently found out I was Lifetime Platinum and when I checked into a major San Diego property they gave NO special greeting or upgrade or nothing! Matter of fact when I inquired about the upgrade they said they were saving those for the convention VIPS!!??


So I guess my 12 + years of loyalty make me an un-VIP??


Thanks for nothing Marriott for achieving your highest level of loyalty