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Since CL is closed on weekends, why is breakfast not comped to Gold/Platinum members?

Question asked by jmring on Feb 19, 2012
Latest reply on May 28, 2012 by californian

It seems that this is a constant gripe/request by your gold/platinum members and it seems like it is falling on deaf ears.  I understand why the lounges are closed on weekends, not enough Gold/Platinum members in the hotel and the expense of having a worker or two in a nearly empty lounge does not make sense.  However, there is no reason the property cant comp breakfast in their hotel restaurant for the few members that are staying there for the weekend.  The negative press that this receives inside Marriott Inseiders and the word of mouth from it's "best customers" or ones that spend the most is simply not good.