I have 3 nominations:
Daniel Gonz... at Reception deserves an award for the professionalism he displayed when a new colleague of his was unable to do a complicated extension to our breakfast bookings. He very skillfully talked her through the procedure and showed her how to get round the system to perform the non-standard actions.
Secondly there is Irma Tor... at the Solera Restaurant for cheerful disposition at Breakfast, and helping with tasty omelettes
Finally, it's always reassuring to see Martina's friendly and familiar face at Reception.
As requested, surnames not shown to maintain privacy