How can i still claim for this free night reward, it not how can i convert in back to point.
Was this category 1-4 award something you got by using points to get it? I am not aware of this type of award availability by using points. I am only aware of being able to get a free night category 1-4 stay by earning it through some promotion (such as a stay 2 nights, get a free night promo) or by spending a certain amount of money on the Chase Marriott Visa ($25,000 I believe is the amount).
When an award is earned through a promo or spending deal they must be used by the expiration date and I am not aware of any way they can be converted into points.
If you call customer service or send them an e-mail through the Marriott.com site, I am sure they will be able to give guidelines on your request.
Good luck and hope this helps.
Thanks for your question scng22, would you mind calling Marriott Rewards Guest Services (801) 468-4000 when you have a chance to clarify?
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