I am nominating Michael W. at the Courtyard Marriott Pasadena for outstanding service above and beyond !
From the minute we walked in his great personality was followed with outstanding customer service.
He didn't miss a thing ! Dinner reservations that we requested late on a Sat. night, to making sure a football game was on the TV in the room that my husband had talked about at the front desk. Hung our coats and stowed our luggage. Upon return he had printed out Mariott hotel info for me for a vacation we are taking in July. I could go on & on ....
I am a flight attendant of 22 years and stay at allot of hotels and I can tell you first hand Michael W. is amazing !
I hope your listening Marriot management this employee will keep your guests coming back !