Marriott Courtyard Gatwick are not allocating Reward Points Correctly

Discussion created by storeport on Feb 10, 2012
Latest reply on Aug 9, 2016 by mustanggt

Marriott Courtyard Gatwick


This hotel is incorrectly calculating reward points so I advise people to check their Reward Account - you need to go way back as this has been happening for many months!


They are using an incorrect USD to GBP conversion rate and you are getting short changed on every stay.


I have conatcted Marriott Rewards and the hotel management directly and although previous stays have now been corrected the system fault has not been rectified and the problem is on-going!