AnsweredAssumed Answered

Sudden and unexplained reduction in Marriott Rewards points?

Question asked by williams2003 on Feb 1, 2012
Latest reply on Feb 8, 2012 by communitymanagers

Hi, has anyone suddenly had points deducted from your account today (1/31/12)?

 

My account went from well over 200,000 points to just over 80,000.  I researched the issue and nearly every stay from now until 1/1/11 had the points deleted.

 

Marriott.com does not allow members to go further back than 13 months, so I don't know how many points were removed prior to 1/1/11.

 

I look forward to hearing from other Marriott Rewards members.  Thanks.

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