Service with a capital PP (as in Platinum Premier)

Discussion created by anadyr on Jan 30, 2012
Latest reply on Jan 31, 2012 by painedplatinum

Chatting with Jim (Omaha Platinum Premier line) I asked if one Renaissance where we'll be staying had a C Lounge, he mentioned a club floor and then asked if I minded being put on hold. When he came back on the line he'd quickly called the hotel and told them we were arriving on a weekend, asking if they could offer complimentary breakfast, which they did!  That is the Spirit to Serve, and thanks Jim!!!!