AnsweredAssumed Answered

Appreciate Gold 2012

Question asked by bcd on Jan 25, 2012
Latest reply on Jan 25, 2012 by carguy

My gold status was renewed for 2012, though I was short this year on nights.  Was this just Marriott being good to a brand loyal customer? I have been very impressed with the rewards program and I am very loyal to Marriott so maybe I shouldn't be surprised but I am nonetheless, if anyone has any other feedback I'd be curious.
I never post blogs, but read a lot; and I see a lot of complaining.  While I agree that there can definitely be improvements, this rewards program has be good to me and I couldn't think of any other way of saying thank you (to whom would you email something like this), so hopefully some bloggers read this and are more appreciative of the program; and maybe someone involved in the Rewards program gets the message that brand loyal customers do appreciate positive reinforcement (I was disappointed to be losing my gold status this year so it was a great letter to get this week).  Thanks.

 

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