Chasing down nights from Marriott properties

Discussion created by robertrenaud on Jan 22, 2012
Latest reply on Jan 23, 2012 by bigmrm

I find that I need to call the Rewards telephone number to have my nights recorded. This used to happen every so often but in the last year I find that I need to note and track every stay.  What a waste of my time.  Is anyone else experiencing this problem?  I am huge Marriott fan, which is obvious by my Platinum status, but this just drives me crazy.  There is obviously a disconnect between Marriott properties and Marriott corporate.