One exceptional Marriott worker

Discussion created by marcb01 on Jan 22, 2012
Latest reply on Jan 26, 2012 by communitymanagers

Krista K. at the Vail Marriott Resort and Spa is a wonderful individual and a credit to the spirit of Marriott.  I stay at this property often as a frequent skier and I find myself looking forward to seeing Krista every time.  She seems to work non-stop and whenever I arrive she always resolves any issue that might arise.  If the room isn't ready, she handles it.  If the front desk line is daunting, she handles it with a smile.  If I need something out of the ordinary, she finds it or offers a way for it to be accomplished.  I recently booked several rooms for family and friends and we arrived before the rooms were available.  She quickly and efficiently located a block of rooms that were ready and got us on our way for a wonderful trip.  In all the Marriott hotels I visit I think she is the one associate that truly stands out in my mind and I hope she never leaves. She is a credit to your company.