kyle2123

Spirit to Serve in Windsor, CT!

Discussion created by kyle2123 on Jan 16, 2012
Latest reply on Jan 18, 2012 by communitymanagers

I would like to nominate Michelle, server in the River City Grille restaurant in the Marriott Hartford/Windsor airport.  I stay at this property a few times a month and honestly, everyone there is great, but Michelle consistently goes above and beyond to provide great service.  I make it a point to eat in at the hotel instead of going out elsewhere because the service is fantastic.  Michelle greets me by name, knows what I am going to order before I do, and is always very friendly.  One week when I was sick, she made up a special tea to help me feel better.  Last week I requested a special dessert that wasn't on the menu and not only did she have the chef make it up for me, she also personally delivered it to my room.  Being on the road for work is tough, and people like this that go out of their way to make you feel at home are great.  I hope Marriott gives her some special recognition for her great attitude and hard work!

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