Excellence in customer service

Discussion created by samtishler on Jan 11, 2012
Latest reply on Jan 12, 2012 by communitymanagers

I would like to nominate Kidist W for the Spirit to Serve Award. She definetly has the spirit to serve.


I spent a year and a half away from my family while on a work assignment.  I stayed at the Springhill Suites in Addison, TX on Quorum Dr.  The entire staff at this hotel made me feel like family and they treat me with outstanding, top notch customer service every night.


One staff member in particular, Kidist W., demonstrated excellence in customer service every time I stayed at the hotel for a year and a half.  She is extremely nice and goes above and beyond to take care of the customer.  She makes the customer feel welcomed, at home, and cared for.  She has a genuine heart and thinks of others.