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Was I short changed on base Earnings on a recent Stay?

Question asked by qwest09 on Jan 3, 2012
Latest reply on Jan 3, 2012 by painedplatinum

Stayed at the Marriott County Hall for new Year's eve on points. Still expected to earn points for the spend at the hotel however. Total spend was £315 of which £52.50 was taxes. Base points earned were 518 points - at 10 points per $ spent that equates to a spend of $51.80 - which is a lot less than my actual spend. Before I call Marriott Rewards to complain - does this seem wrong - whilst it was a points stay I still expected to get 10 points for each $ spent which should therefore have been around 4000 points for the base Earnings then the 50% Plat bonus added on.


Anyone have a view on this ?