Direct messages are similar to discussions as they may include multiple Insiders and yet do not appear as a public threads for the community at large. Direct messages are sent, received and responded to from your Communications page.
How to send a direct message (3 ways):
- Click the Send Direct Message button on the Communications or Actions page and then enter the username of each Insider you wish to send to
- Alternatively, click Create, then select Direct Message, and type the recipient's username or click Select people
- Or, hover over the person's name in the Activity stream and click Direct Message