Shut out on a 48 hour Premier Guarntee

Discussion created by fewood on Jul 20, 2011
Latest reply on Jan 2, 2013 by gemprincess

I attempted to make reservations in Green Bay for 7/26 through 7/28, and despite the fact that it was seven days ahead of the check in date, I was denied a room despite my Platinum Premier level membership.  I called the reservation line and customer service and got no satisifaction.  The best part is, I successfully booked a room with Hampton on line while on hold with Marriott customer service.

Moving my business to Hilton going forward