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Marriott Homes & Villas Coronavirus Cancellation Policy?

Question asked by wjcnj on Mar 16, 2020
Latest reply on Mar 17, 2020 by arizonatag

Anyone know what Marriott is doing about rentals through their Homes & Villas program. We rented a house in Scottsdale in May and we’ll be inside the cancellation period the end of the month. We really don’t want to cancel until we see how things are with regard to the coronavirus as we get closer to our check in date, however we do not want to be liable if we cannot travel. Tried calling the number on our rental contract which was for Turnkey, the property rental company, but after being on hold for 2 hours I finally got through only for the agent to say he’d have to put me on hold to find out the answer to my question and he then disconnected the call.