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Coronavirus: will reward certificate expiry deadlines be extended?

Question asked by fourtripsayear on Mar 13, 2020
Latest reply on Mar 22, 2020 by communitymanagers

It's looking more and more likely that I will need to cancel a reservation which is based on a reward certificate that would likely expire before travel resumes in the wake of the pandemic.


I wonder whether there any plans to extend the lifespan of such certificates or simply convert them to points?