ketch8

Updating elite years -- will Marriott ever post them?

Discussion created by ketch8 on Feb 25, 2020
Latest reply on Mar 10, 2020 by patrickogle

It's February 25th. Both Marriott phone reps and a corporate liaison stated with great confidence to me that my account total of platinum elite years would be updated BY February 25th.  But here we are and nothing has changed in my profile. How about yours? Last year, 2019, was my 9th year as platinum. As 2020 is my 10th and final year reaching for lifetime platinum status,  Marriott's acknowledgement of years fulfilled is very important. But my profile still says 8 years, and has for the last 14 months! What is going on? What good is giving us a date for these updates to be posted if no one honors them? Are there others out there as frustrated as I am?

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