Aloft Austin Northwest Spirit to Serve Nomination

Discussion created by fernmndz on Feb 1, 2020
Latest reply on Feb 1, 2020 by communitymanagers

I want to nominate Jeanine from the front desk at Aloft Austin Northwest for going above and beyond during my recent stay at this property. She took excellent care to provide a great experience during the entire stay, letting us even borrow a cellphone charger so that we could stay communicated and helping a visitor of mine that was coming to the hotel with everything he needed as well. She made us feel welcome by remembering my name through the entire stay as well, and helped resolve the only issue I had during my stay! Thanks Jeanine!