A Lesson Learned at MVC

Discussion created by limarc on Jan 10, 2020
Latest reply on Feb 7, 2020 by ssindc

Last year at a sales presentation we were offered a Encore Package. It was for 5 days, 4 nights at select properties. The price was $995; we put down $195 and were able to make $100 payments for 8 months. Now we just finished the stay there and was waiting for my Bonvoy points. Well guess what...according to a young lady at Marketing MVC....Bonvoy doesn’t offer points to any discounted package. The five page contract that I have has no indication of this fact in it. And to make matters with us even worse......the sales presentation that we HAD to attend for this Encore Package we were offered the same package for half the price we paid.  OK...thanx....rant over