I had difficulty with my cancelled reservation and a refund. Alyssa Scheppner went out of her way to assist in the resolution of my problem. I would like to nominate her for the Spirit to Serve Award.
On behalf of Marriott Bonvoy associates around the world, we take pride in providing exceptional service for each and every guest and we appreciate you taking the time to nominate these Marriott Bonvoy associates for this important award. We’ll enter this nomination for consideration of the Spirit to Serve award.
Best,The Community Managers
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