Spirit to Serve Nomination.
I’d like to nominate Jhanice T., Guest Relations Supervisor, with the Al Jaddaf Marriott, Dubai, UAE for a Spirit to Serve award.
Jhanice always has a smile. On arrival this trip, she met us at the front desk apologizing for not being able to provide a suite upgrade since there were none available. I don’t expect upgrades, but the attempt was appreciated.
The extra touches during our stay like a welcome treat and a Christmas Eve surprise go way beyond the minimums.
Jhanice goes out of the way to make sure the stay is as good as possible and her attitude is infectious and found in all the other guest relations team members here.
Please extend my sincere appreciation to her.
Jhanice and others like her are the reason Marriott succeeds.