wvtaylor

Technical problems with "missing stay request"?

Discussion created by wvtaylor on Dec 20, 2019
Latest reply on Dec 26, 2019 by jsterben

Is anyone having issues with making a "Missing Stay Request".  Over the past 24 hours, I have made a number of attempts to submit a "missing stay request" under the "activity" section where this selection would be made. The selection has not been appearing (missing) or available at all over these past 24 hours or so.  I have tried doing so on both Chrome and Internet Explorer browsers.   

 

Also, when trying instead to do this on the mobile app, I have had a different problem in that it freezes when trying to add/post the attachment for the missing stay.

 

I've had to do more "missing stay requests" this year versus any other time I can remember.  This is especially true when the stay is associated with a conference and booked via the room block.  I guess it's a Titanium Elite benefit to make sure we are staying on our toes.  

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