Hi! I’m new here but have found Insiders to be so rich in resources and nuggets of wisdom!
Quick question: I don’t usually check on the points posted but a recent one-nighter made this pretty easy to catch - Paid 487k IDR for room (excluding taxes) and a quick currency conversion shows the USD equivalent to be 33+ with negligible difference over the same week (from day of check out to day points posted). Received only 202 base points.
Screenshots of relevant figures attached. >>>
This was in a stay in brand new Fairfield property in Bali, Indonesia. For comparison, I had a 10-night stay in June in another Fairfield property, also in Bali, just 3km away. Was awarded 10 points for each USD equivalent of qualifying charges so I figure I should be expecting the same?
Am I missing anything (since I’m fairly new to the programme) or have I indeed been shorted? And if so, is the best course of action to call my local toll-free hotline? Or to save myself the trouble since it’s not a tonne of points anyway? Or to first look through all my activities for other discrepancies that, consolidated, might be worthwhile to pursue?
Maybe I ought to start a spreadsheet to record past and future data, especially since I’m now back at said property for a 3-week stay. I will be sure to track this current stay. Any other advice or tips would be much appreciated! TIA!