Platinum / Titanium suite upgrades

Discussion created by jnojr on Dec 14, 2019
Latest reply on Dec 14, 2019 by martinr

Has anyone ever actually been upgraded at check-in?  I haven't for all of my Platinum stays.  As soon as they credit my last trip, I'll be Titanium and will see how that works next year.  But with what I hear about how useless SNAs are, I'm wondering if I'll ever see anything above a standard room without paying for it directly.