Name - Lakysa
Location - Renaissance Walnut Creek Hotel
Had the pleasure of working with her to get my reservation straightened out, I think I called and email no less than 10 times and each time she was polite and did her best to help, in the end she was able to help get into my room.
I have stayed at numerous Marriott over the last month, and I must say she represents what Marriott is all about.
#GoldenRule - Treating others like we’d like to be treated.