Had a less than enjoyable stay at the LevWestin Montreal recently. No lounge, which I knew ahead of time. They did give me breakfast coupons which was very nice, the breakfast I mean. Bad experience at check in. Multiple towers at this hotel, no explanation or direction at check in. So I wandered around, got on the wrong elevator, got stuck on the elevator, finally found the right one and found my room. Called the manager to express my unhappiness, he listened and said sorry about that and said he would call back. Of course, no call back. Won’t be going back.
Have stayed at the Marriott Chateau Champlain several times, very nice.