I recently travelled with a client who asked that I choose the hotels that we would stay in. I picked out three Marriotts for two nights each. My client insisted that he pay for the rooms to "keep things tidy". On returning home I checked my account and one hotel has credited me with two nights. The other two have not. When I contacted them both said that the nights could only be credited if I paid for the rooms myself. This seems ridiculous as Marriott got twelve nights from my choice of hotel and yet they won't acknowledge that I stayed. I don't need the nights or the spend but who knows one year I might. I was just wondering if anyone else has encountered this.