AnsweredAssumed Answered

Stays Booked Before Unlock Not Counting?

Question asked by painedplatinum on Nov 22, 2019
Latest reply on Nov 26, 2019 by iahflyr

Hey Folks!!   I'm four stays into the current Marriott promotional offer. The first two stays grabbed 2000 points. These two also unlocked my next offer. My next two stays have posted, but my "promo thermometer" is only registering one. I need six stays after the unlock to grab 15,000 points. 


I asked why my account is only showing one stay for credit and received this:


"So I researched this a bit.  It turns out the conditions of the offers that come after the initial offer only apply to stays that were booked on the day of registration or after.  I believe that is the reason one of these did not count for you."


That was troubling...I'm certain that every past Marriott promo has never had a "must book AFTER registration". So, I've asked for empirical evidence that this is the case....I'm waiting on a second opinion.


Just an FYI