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Free night certificate question

Question asked by jen009 on Nov 14, 2019

I was wondering if anyone is able to view their expired or used free night certificate under 'Activity' on your account's page. I was looking for my certificate to redeem and it was no longer on my account. Spoke to customer service and they told me that the certificate has expired and there was no way for me to view it on my end. Just want to know if its really true that we are not able to view expired and used certificates.