AnsweredAssumed Answered

Missing stay no folio

Question asked by williston on Nov 12, 2019
Latest reply on Nov 12, 2019 by communitymanagers

How does one claim missing nights when not in possession of a folio. It was not available at check out and despite requests to the hotel has not been sent by email. Very frustrating and frankly as an Ambassador member I would expect better assistance from the hotel!!