bjk

No Points or Nights

Discussion created by bjk on Oct 30, 2019
Latest reply on Oct 31, 2019 by martinr

This is the first time this has happened to me, so I am wondering if the rules have changed.  My company booked me into a Courtyard Marriott and after the stay I found that I was not going to receive any points or nights for my four night stay.  I was told that it was either denied because it was booked by a third party or that it was booked at the company rate.  Is this new?  I have been staying in Marriotts for company business for over 22 years and am a Titanium Elite member.  I have never had this happen.  Now I am not going to be staying at Marriotts for work anymore since I can't earn points.  Has anyone else ran into this issue?

Outcomes