bflew

Ritz Carlton Naples Golf

Discussion created by bflew on Oct 25, 2019
Latest reply on Oct 31, 2019 by communitymanagers

My husband and I recently celebrated our 20th wedding anniversary at the Ritz Carlton Naples Golf resort. We spent our honeymoon at the Ritz Carlton Maui and always try to stay at a Ritz for the annual celebration. My husband travels quite a bit for work and is a loyal Marriott Titanium member. Upgrades and special requests do not always work out but everything was perfect this weekend! We met some wonderful staff throughout our stay (Kris, Mauricio and Petrol by the pool and Lynn, Savannah and Miranda at the beach) and were very impressed with the years of employment so many team members had achieved at the resort. Most were 7, 10, 15+ years long! While everyone was attentive and courteous, it was Beverly who really made the stay special! After breakfast our last morning, we were in search of a Bloody Mary. The lounge was not yet open but Beverly was walking by and asked if she could be of assistance. She put aside her management responsibilities, and came back soon after with our beverages. We had a lovely conversation with her and shared the reason for our vacation getaway. Our plans for the day were to relax at the resort's pool before heading back to New Jersey later that evening. Not only did we have an early check-in but we were also grateful to have a late check-out which gave us a full day at the pool! When we arrived at the pool, the staff escorted us to the cabana and said it was their anniversary present to us! Beverly went out of her way to arrange the accommodations which really made our anniversary celebration extra special! The Ritz Naples was the perfect getaway and we look forward to returning next year for our 21st celebration!

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