In the Bonvoy app, I've filtered everything so that I only see the current year. When I add up my total nights I get 46, but the app is only showing 39 at the top (near the points). Any idea why the total is not right?
Not all Marriott hotel stays earn points/night credits. You must use a "qualifying rate" for all stays. Double check to make sure the 7-nights missing from your account were not some type of a non-qualifying rate. If all 46 nights of your stays were based upon a Qualify Rate/Redemption Stay/Booking, then you need to contact Marriott.Com and ask that they undate your account properly. It is probably because one of your stays was booked through expedia.com, hotwire.com, priceline.com, orbitz.com, booking.com, travelocity.com. Those bookings don't qualify. Here's what the T&Cs say:
2.1.e. Qualifying Rates. A “Qualifying Rate” is the rate a Member pays for a Stay in a guest room at a Participating Property which qualifies to earn Points or Miles. Qualifying Rates include most business and leisure rates, such as rates found on Marriott.com without an application of a discount code, Standard and Premium Retail rates, Advanced Purchase rates, Corporate negotiated rates, and national/regional/local Government rates. Unless otherwise specifically stated, Members will receive their membership tier benefits during stays on Qualifying Rates.
2.1.f Non-Qualifying Rates. A “Non-Qualifying Rate” is a rate a Member pays for a Stay in a guest room at a Participating Property which does not qualify to earn Points or Miles, as well as membership tier benefits. Non-Qualifying Rates are those booked using the following methods:
i. The guest room was booked through a tour operator, online travel channel or other third-party channel including, without limitation, expedia.com, hotwire.com, priceline.com, orbitz.com, booking.com, travelocity.com; or
ii. The guest room was booked at a group rate as part of an event, meeting, conference or organized tour, and the Member does not directly pay the Participating Property for such room; or
iii. The guest room was booked at a tour operator, wholesaler, or crew room rate or package including, without limitation, Fam-Tastic® rates, Plan-Tastic® rates, travel industry rates and organized tours or package bookings; or
iv. The guest room was booked at the Company employee or friends and family rate or the Company business rate; or
v. The guest room was complimentary; or
vi. A voucher or third-party award was redeemed for the guest room.
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