I'm sure I'm not the only person who has had this.
Back in Dec 2018 (not sure exactly when), I booked a 7 night stay in Jan 2020 at a St Regis back when the room was 60k a night. 7 nights, inc one free = 360k points.
I've been collecting the points across credit cards and stays so that I am able to redeem the stay before Jan 2020.
I now have 370k points.
I called Marriott earlier today to redeem and am now being told I need 540k (or thereabouts - not sure of the exact figure) points to redeem. I read somewhere that I should hang up and call again, but I don't want to keep doing this.
Does anyone on these forums have experience in how to make this happen for us?
If it makes any difference, I am a Titanium member.