j&c

5 Points Advance reservations made prior to 9/14 deadline - that's today - will be honored at RATE and ROOM booked

Discussion created by j&c on Sep 13, 2019

Clarification this morning 9/13 from communitymanagers Whitney

https://insiders.marriott.com/message/286991?commentID=286991#comment-286991  

that 5 Points Advance reservations made prior to Sept. 14 deadline - that's today - will be honored at RATE and ROOM booked.

Hi j&c

You are correct going forward however, prior to September 14, you can use Points Advance and be guaranteed the Standard rate when you've earned enough points for the redemption stay. If the property has moved into a Peak rate, contact us to adjust the reservation back to the initial Standard rate. Conversely, if the property moves into Off-Peak, the number of points you need for the booking will automatically decrease. We will honor up to five Points Advance reservation adjustments per account if they were made before September 14th.

 

Best,

Whitney

 

(my bold and underline) C

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