For many years I have either booked the Auto Club (AAA) rate or the non refundable rate in booking my Marriott hotel. While I prefer the AAA rate I am finding that the non refundable rate (many with breakfast, when titanium status does not offer, or hotel food and beverage credit) has become a better deal. I pay with my Marriott credit card. To date I have never had the below email response. I plan on emailing Marriott customer service as this is weird. I am concerned that I might get charged twice and/or this is some sort of fraud (doubtful but...) And the "threat" of not paying within 48 hours - again weird. Thanks for any insight.
Dear Valued Guest,
Thank you for choosing Altis Belém Hotel & Spa for your upcoming stay in Lisbon.
We remind you that you have booked a Non-Refundable rate - No change or cancellation is possible.
No-Show fee: Full stay including tax.
Prepayment required. Total amount to be paid on the booking’s day.
This way, in order to make the payment for your booking – we kindly ask you to use the following link to pay securely (Visa or Mastercard):
- The reference number will be : ***
This way, we decrease the high level of fraud in Internet payments. At check-in, you can show any available credit card for incidentals.
Please note that the payment should be done within the next 48 hours. In case no payment is received – the reservation is automatically canceled.
Altis Belém Hotel & Spa