Hello Bonvoy! I have been a long time member of Rewards then Bonvoy and I encourage everyone to be a member.
Now...I have had a terrible experience with Amex Canada customer service (I don't think they really care about keeping their customers... at all). On top of the poor customer service, Amex is really hard to use in Canada, as it's barely accepted anywhere, especially in Quebec. As a result, I've just cancelled both my Amex Bonvoy cards (business and personal). Are there any plans in the near future to offer alternatives to your Canadian members?