Chase Marriott credit card - not getting bonus points on stays

Discussion created by chango71 on Aug 28, 2019
Latest reply on Sep 11, 2019 by chango71

Hello. I have the, now discontinued, Chase Marriott Premier Plus credit card that grants 6x points on Marriott hotel stays. It has happened now twice that my stays at Avenue of the Arts Costa Mesa (CA, USA) has not been automatically credited the 6x accrual. I have a feeling that there might be a system issue and wanted to reach out to members who have stayed there recently to get their experience. I have submitted a question to Chase to get my bonus points, and I've also reached out via Twitter to both Chase and Marriott Bonvoy to get someone to look into it from a system perspective.