Points Advance Issues

Discussion created by smush on Aug 28, 2019
Latest reply on Aug 30, 2019 by o0o0o0o0o0o...points!

I'll chalk this up as being 'bonvoyed' again. I had a points advance reservation for a hotel in a couple of weeks and needed to purchase 1000 points prior to the 15 day cut off. On the held reservation page, I went to click 'confirm that you'll pay $12.50 for the card on file' to get the award certificate issued. I then got a 1800 error - so I thought that the transaction didn't go through. So I instead paid on Noticed that I was double charged. 


Anyone else have this issue?