Is anyone else having trouble getting their 2k points per night at Courtyard

Discussion created by dianep on Aug 25, 2019
Latest reply on Sep 3, 2019 by dianep

Is anyone having a problem getting the 2ooo pts per night for stays at Courtyard when you book using the 53M rate code?


I have stayed 18 nights with this rate code which should equate to 36,000 extra points and to date only received 4,000 points from my very first stay.

I have submitted a request 2 times to the customer service email and have not received any responses. My status is currently Lifetime Platinum with Ambassador... Boy do I hate having to chase down points...


Any ideas?