Courtyard Food & Beverage Credit

Discussion created by bjs1 on Aug 14, 2019
Latest reply on Aug 16, 2019 by navysafe

It's hard to understand why Courtyard can't get their act together on the $10 Food & Beverage Credit.  Stayed at the KC Airport CY last week, and asked for the credit.  I was assured it would be automatically applied to my account each day.  Two nights, and no credits.  At checkout, I inquired and was told I should have told them at the Bistro.  Actually, I did and was ignored on the issue.  After a failed call to the manager, they promised a resolve prior to posting my final bill.  They were adamant the $10 credit was per stay, and not per day.  One of the many small misses on that stay that will keep me away in the future.