Permanent Elite Status

Discussion created by waverunner on Aug 4, 2019
Latest reply on Aug 5, 2019 by alladin4u2001

How much does Marriott appreciate the loyalty from people who have stayed at it’s hotels among all other choices and have eventually became the “Permanent Elite” members?  After becoming permanent Titanium Elite member, although our loyalty has not changed, we felt that we are not appreciated as much as before at Marriott hotels.  This could mean from not so friendly front desk, to being told that the room is not available until 4pm, and less to no room upgrades.  Are there other permanent elite members have the same experience?