St. Regis Butler Service

Discussion created by spglifeforlife on Jul 22, 2019
Latest reply on Jul 22, 2019 by pluto77

Hi,  I have very rarely stayed at st. regis hotels (especially at lifetime titanium level) and I am unsure what to expect / how to interact with Butler Service and how that would differ from service from a typical hotel concierge.  Also is there a whole extra tipping deal expected with their service (this is at St. Regis in Rome) or is it expected / included?  The head butler sent me a mail asking for my plans ahead of my stay, if there is an occasion etc (10th wedding anniversary in this case), but in my experience in the past that has normally been something that the concierge does.  Any help greatly appreciated.