Any one missing their credit cards points from Chase for your spending?
Mine usually post on the 15th or 16th. Nothing so far and today is the 22nd. Anyone else seeing this?
Yes, I’m having the same problem. My points also usually post by the 16th of each month. Chase and Marriott played the blame game until I told them each I was not calling the other, that it was up to them to resolve it, not me. I’m simply informing them of the problem so they can fix it.
My points are listed on my CC statement but haven't posted to my Bonvoy account.
Chase says it will be 7 days before I get an answer as to where the missing points are. Marriott says I will get an answer in 48 hours. It’s been 24 hours.
Marriott told me it was a Chase issue. Chase said there was nothing wrong. My billing period ends the 15th, and just because they have always posted by the 18th, doesn't mean they have to post them by the 18th. Chase claims their policy is 30 days. So until 30 days passes, the points are still coming and there is nothing wrong.
Somebody made a policy change...
I have not yet heard back from Marriott or Chase, however, the missing CC points posted yesterday.
I hope yours have as well.
Mine finally posted on Sunday as well.
I'm not seeing any problems. For me, things have actually improved this year. It used to take 2-3 days for Chase CC points to post. Since January, these points have been added to my Bonvoy account the day after my CC statement.
I'm having the same issue. Chase told me yesterday that they're aware of the issue but don't have a fix ETA yet.
I have to call EVERY single month on this! And it is always the blame game of who is responsible.
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